Our Clinical systems are currently down – Friday19th of July

Our clinical systems are currently down. This is a widespread problem. The IT department and system providers are working on resolving this issue. As a result, PATCHS has been closed. As soon as problem is resolved PATCHS will be open for clinical and admin queries.

Schopwick Surgery

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We’ve been busy

We at Schopwick Surgery are proud to share patient activity we have carried out between 1st April & 30th September

We have answered:

38346 calls and our average queue time is 2 minutes
20,279 appointments with GP
3239 appointments with nurse
6731 website queries and requests
Type of callsAprilMayJuneJulyAugustSeptember
Calls answered502346605881666069089214
Dialled Calls476051186554697654897248
Average Queue Time1m 8s43 seconds1m 7s1m 54s2m 16s2m 54s
Total queries8649171032135412361328
With GP273426953316339235294613
With nurse254300436702654893

We want to reassure you that we have been open throughout the entirety of this pandemic! All staff at Schopwick surgery has been very busy helping patients.