Frequently Asked Questions

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.

You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.

The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified. We use Google Analytics software to track:

The pages you visit

How long you use the site

How you got to the site and what links you clicked on.

We haven’t given Google permission to share this data with anyone else.

How is the Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

News

Surgery Closure 2019
- New
02/05/2019
The surgery will be closed on Tuesday 11th June 2019 for the afternoon from 12:00 for GP and Nurse training. Doctors, Nurses and Staff are required to attend training days to keep up to date with new requirements. If you need an emergency docto Read more
Surgery Closure
- New
17/04/2019
The surgery will be closed on Tuesday 30th April 2019 for the afternoon from 13:00 for GP and Nurse training. Doctors, Nurses and Staff are required to attend training days to keep up to date with new requirements. If you need an emergency doct Read more
Pharmacy Opening Times: Easter Bank Holiday
17/04/2019
Spring 2019 Newsletter
10/04/2019
Schopwick Surgery Family Carers' Survey 2018/19 Results
01/04/2019
Easter Bank Holiday Opening Times 2019
25/03/2019
PPG Event: How what you eat can keep you healthy!
21/03/2019
Hay Fever
08/03/2019
Stay Well This Winter
26/11/2018
Appointment Pilot System until 31st March 2019
08/11/2018
Flu Information 2018
29/08/2018
Over the Counter Medicines
20/07/2018
Hay Fever: Seek help from a pharmacist
19/07/2018
My Care Record
22/06/2018
Hertsmere Extended Access
22/05/2018
Dr Andrew Wilson
05/03/2018
Smoking Cessation
14/04/2016

SchopwickSurgery

SchopwickSurgery

Elstree is currently OPEN.

Bushey is currently OPEN.

Hay Fever

Smoking Cessation

The doctors usually available today are:

SchopwickSurgery

News

SchopwickSurgery

SchopwickSurgery

Elstree is currently OPEN.

Bushey is currently OPEN.

Hay Fever

Smoking Cessation

The doctors usually available today are:

Digital Practice Help

Make online requests to your GP Practice such as:

Submit self-monitoring health reviews (if requested by the doctor or nurse):

Find the forms that you need:

Give feedback to the Practice:

Get advice on common conditions:

Frequently Asked Questions

How do I make a request to my Practice?

How do I receive the responses from the Practice?

Security of your information

Tracking users

How is the Digital Practice updated?

Suggestions for improvement of the Digital Practice

Links to external sites

SchopwickSurgery

News

Submit self-monitoring health reviews
(if requested by the doctor or nurse):