Why can’t I order my repeat prescriptions?

There are 2 main reasons for this:

  • The GP hasn’t added the new medication to your ‘repeat’ list. This is often the case for medications such as antidepressants, new medications or any other medications that your GP has only just started and needs to know if it is helping before adding to the repeat list
  • You have reached the maximum number of prescriptions (usually 7) without having had a specific medication review

Many of these problems can be dealt with online.