Schopwick Surgery

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Who Should I See? Our Healthcare Professionals

Once again we would like to thank our patient community for your support through the COVID Pandemic. We have made changes to how you access our services and we want to explain these here:

  • We are open for almost all routine and urgent care including long term conditions
  • All GP appointments are telephone or face to face, depending on your preference
  • If you have symptoms of a respiratory infection or fever symptoms, you will be asked to have a telephone triage call initially, with further management arranged by the GP from this call
  • All GPs have the ability to receive photos and conduct video consultations with you if you prefer

Additionally, we are open for nursing care including blood tests, smears and long term condition management/checks.

GP appointments

You can access a GP by calling the surgery. We hope to be reinstating online booking soon

A patient coordinator will ask for some basic details about your concern – this is important in case you need a more urgent response

A GP will then call you back on the same day to discuss your concern and assist you

When we have reached capacity for the day, if you require medical assistance, we would ask that you contact 111 or wait for the following day.

Our telephone system will automatically inform you if we have reached capacity and will advise that if you are calling about a medical concern for a child under the age of 5 or for a palliative care patient then we will be able to take your call.

Nurse appointments

Our nurses continue to work very hard supporting our patients with care including:

Long term condition management, contraceptive advice and checks, smear tests, wound management, blood tests, ECGs and much more

In addition, our highly qualified Nurse Practitioner is able to assess and manage most new conditions including being able to prescribe and make referrals

Nurse Practitioners

What we do for you

  • Take responsibility for long term condition patients such as those with Asthma, COPD and Diabetes
  • Treat acute/minor illnesses particularly on the day
  • Prescribe and review medication
  • Evaluate treatment plans
  • Attend to wound care such as remove stitches and dressings
  • Our patient coordinator may suggest an appointment with a Nurse Practitioner rather than a GP where appropriate

Practice Pharmacists

What we do for you

  • First point of call for any medication related queries for patients, pharmacies and care homes
  • Resolve day-to-day medicine issues
  • Consult with and treat patients directly
  • Help to manage long term conditions
  • Offer advice to those taking multiple medications
  • Manage medication shortages by suggesting suitable alternatives
  • No need for a referral from the GP, simply request an appointment to seek advise or discuss your medications

Musculoskeletal Specialists (MSK) – also known as First Contact Physiotherapists

What we do for you

  • Assess and diagnose issues such as back and joint pain and arthritis
  • Triage, assess and offer treatment options
  • Provide expert advice on how to best manage patients’ conditions
  • Refer patients on to physiotherapists where necessary
  • No need for a referral from the GP
  • NOTE: We DO NOT perform physiotherapy ourselves

Social Prescribers

What we do for you

  • Connect patients with non-medical support services such as day centres, charities, community and self support groups
  • Referral can be made by any clinician
  • NOTE: You can also self-refer to this service by calling 0300 123 4044