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What to do when we are closed

Out of Hours Emergencies

Call 111 when it's less urgent than 999

When the practice is closed, there is an out of hours emergency medical service available. This service is meant for urgent and emergency problems and should not be used to avoid the inconvenience of consulting during the day.  If you need out of hours help, you should telephone 111 which is a free-phone number. 

You will be put through to Herts Urgent Care

Herts Urgent Care is the provider of the GP out of hours service for Hertfordshire. They are available for you to access

  • Monday to Friday, 6.30pm to 8.00am
  • All weekend and bank holidays

If you have a minor ailment you could visit your local pharmacy who will be able to provide you with some help or signpost you onto the next available service.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

You should call 999 or go to A&E if you, or someone you know, experiences a life-threatening medical or mental health emergency. These are cases where there is immediate danger to life or physical injury. A mental health emergency should be taken as seriously as a medical emergency. If you feel like you may be close to acting on suicidal thoughts or have seriously harmed yourself, you should call 999 or go to A&E directly if you need immediate help and are worried about your safety.